Welcome to our magical kingdom of toys at Tonies at US Kids Merchandise! Please read these terms carefully before placing your order.
1. Introduction to Our Fairy Tale Shop
By accessing and using uskidsmerchandise.com (“our website”), you agree to these Terms and Conditions, which govern your journey through our enchanted toy collection. Our shop specializes in:
- Imagination & Pretend Play toys
- Educational and Early Learning products
- Beloved character merchandise (Disney, DC Comics, Peppa Pig, etc.)
- Musical toys and screen-free audio experiences
- Nursery accessories and baby toys
Our Magical Promise
We’re dedicated to bringing joy to children and parents through quality toys and exceptional service. These terms explain how our magic works while protecting both our kingdom and your rights as a valued customer.
2. User Responsibilities
2.1 Account Creation
To unlock all features of our kingdom, you may need to create an account. You agree to:
- Provide accurate and complete information
- Keep your password secure like a dragon guards its treasure
- Notify us immediately of any unauthorized account use
2.2 Proper Use of Our Website
While exploring our magical offerings, you promise not to:
- Use our site for any unlawful purpose
- Attempt to access other users’ accounts
- Disrupt our website’s operation with harmful code or excessive traffic
- Copy or misuse any content without permission
3. Products & Services
3.1 Product Descriptions
We strive to describe our magical toys accurately, including:
- Detailed specifications
- Age recommendations
- Character/brand information (Disney Princess, PAW Patrol, etc.)
Note: Colors may vary slightly due to monitor differences, and some accessories shown in promotional images may be sold separately.
3.2 Product Availability
While we maintain a well-stocked toy chest, popular items may sell out quickly. If an item becomes unavailable after you order, we’ll notify you promptly and offer alternatives or a refund.
4. Ordering & Payment
4.1 Placing an Order
To complete a purchase in our kingdom:
- Select your desired magical items
- Proceed through our enchanted checkout
- Review all details carefully before finalizing
- Receive an order confirmation by email
4.2 Payment Options
We accept these magical payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely through our protected payment gateway.
4.3 Pricing
Prices are shown in US dollars and include applicable taxes unless otherwise noted. We occasionally run special promotions – discount codes must be applied at checkout.
5. Shipping & Delivery
5.1 Shipping Options
Choose your preferred magical delivery:
| Option | Carrier | Cost | Delivery Time |
|---|---|---|---|
| Standard Shipping | DHL or FedEx | $12.95 | 10-15 days after shipping |
| Free Shipping | EMS | Free for orders over $50 | 15-25 days after shipping |
All orders take 1-2 business days to process before shipping. We currently ship worldwide, excluding some Asian and remote regions.
5.2 Delivery Issues
If your package seems lost in the fairy woods, contact our customer service elves immediately at [email protected] with your order details.
6. Returns & Refunds
6.1 Return Policy
We accept returns within 15 days of delivery if:
- Items are in original condition with all packaging
- Original tags are attached
- The item wasn’t excluded from returns (see below)
6.2 Return Process
- Contact us within 15 days at [email protected] with your order number
- Receive return instructions and RMA number
- Package items securely in original packaging
- Ship to: Tonies at US Kids Merchandise Returns Department, 2115 Old Dear Lane, Port Jervis, US 12771
6.3 Non-Returnable Items
To protect our kingdom’s hygiene standards, we cannot accept returns of:
- Opened or used nursery accessories
- Musical toys with signs of wear
- Personalized items (if applicable)
- Items not in original condition
6.4 Refunds
Refunds will be issued within 5-10 business days after we process your return, using your original payment method. Original shipping fees are non-refundable unless the return results from our error.
7. Intellectual Property
All content in our kingdom – including text, images, logos, and product designs – is protected by copyright and trademark laws. The Disney, DC Comics, Peppa Pig, and other character merchandise are trademarks of their respective owners and are used under license.
You may not:
- Reproduce any content without permission
- Use our branding for commercial purposes
- Create derivative works based on our website or products
8. Liability Limitations
8.1 Product Use
Our toys are designed for enjoyment and education, but we’re not responsible for:
- Improper use of products
- Modifications made to products after purchase
- Injuries resulting from failure to follow age recommendations or safety guidelines
8.2 Website Operation
While we strive to keep our kingdom running smoothly, we can’t guarantee uninterrupted access and aren’t liable for:
- Temporary website downtime
- Technical issues beyond our control
- Errors in product descriptions or pricing (though we’ll correct them promptly)
9. Changes to These Terms
We may update these terms occasionally to reflect changes in our magical operations. The current version will always be posted on our website, and continued use constitutes acceptance of the updated terms.
10. Governing Law
These terms are governed by the laws of the State of New York. Any disputes shall be resolved in the courts located in Port Jervis, New York.
Contact Our Royal Customer Service
For any questions about these terms or your magical shopping experience:
Email: [email protected]
Response Time: Within 2 business days (faster than Prince Charming found Cinderella!)
Physical Address:
Tonies at US Kids Merchandise
2115 Old Dear Lane
Port Jervis, US 12771
Last Updated: [Insert Date]
Thank you for visiting our magical kingdom of toys! May your experience be as joyful as a child’s laughter.
